Work With Amazon – Associate Partner, HR

Website Amazon Canada

Job Description:

The Amazon PXT team is seeking an Associate Partner who is obsessed with delivering an exemplary associate experience with every interaction. Successful candidates will be approachable, action-oriented, flexible problem solvers with great verbal and written communication skills and exceptional attention to detail. Associate Partners provide friendly and welcoming HR support to our associates regarding a broad range of benefits, policy and payroll topics while maintaining an appropriate level of confidentiality. This is a great time to join a growing team with ample opportunity to expand your professional skills while making a positive impact for our associates each day.

Job Responsibilities:

  • Provide subject matter expertise to associates and leadership on people practices, systems, and resources
  • Compile, assess and use and data regarding critical business metrics such as: attendance, attrition, engagement, labor fill, etc.
  • Respond accurately and professionally to questions and concerns from associates through multiple channels (in-person, email, phone, etc.) in a timely manner
  • Enter and review associate data within HRIS and payroll systems timely and accurately
  • Advocate for the employee experience by partnering effectively with leaders, partners, and core teams to provide world-class service to Amazon associates, including educating them on how and when to use self-service tools
  • Escalate and take partners when discrepancies or issues arise with associate interactions such as Leave of Absence, accommodations, or other employee relations issues
  • Plan, coordinate and implement associate activities that create an inclusive environment
  • Draft and distribute communications to associates and leaders
  • Assist managers in responding to associate questions regarding time/attendance, benefits, policies, accommodations, LOA

Job Requirements:

  • Intermediate skills in Microsoft Excel including the ability to use the following functions: pivot tables, vlookups and formulas
  • Basic knowledge of Microsoft Office including Outlook, Word, and Excel
  • Ability to maintain strict confidentiality regarding payroll, benefits, and associate issues
  • Ability to work flexible schedules, including weekends, evenings, and rotating schedules based on business needs
  • Ability to handle and prioritize multiple projects and deadlines

Qualification & Experience:

  • 1+ years of exposure to Human Resources functions
  • Experience in confidential environments
  • An Associate’s degree from an accredited college
  • A high school degree or equivalent
  • Human Resources or Customer Service training and experience including outstanding interpersonal skills, ability to display patience and helpfulness at all times

Job Details:

Company: Amazon Canada

Vacancy Type: Full Time

Job Location: New Westminster, British Columbia, Canada

Application Deadline: N/A

Apply Here