United Arilines Hiring – Customer Representative

Website United Airlines

Job Description:

As part of our passenger service team, you’ll meet people from all over the world, handle a variety of tasks that make every day different and enjoy a real sense of accomplishment when someone walks away saying “United Airlines is great!” Whether our customers are traveling for business or pleasure, you are the professional in the airport that creates caring connections and encourages an environment where everyone feels welcome, valued, and respected. You will be interacting with our domestic and international customers in our lobbies and at gates, helping them with ticketing, baggage, greeting customers as they start and end their journey and doing it with a smile. You will provide friendly, professional, confident, and informative service to help resolve customer travel issues and make their journey memorable.

Job Responsibilities:

  • Working each and every day with a safety mindset by ensuring we hold ourselves and each other to the highest standards
  • Stepping up and anticipating customer needs while maintaining a strong sense of responsibility when we have inconvenienced a customer
  • Interacting with customers in a kind and helpful manner is key to creating memorable experiences and building customer loyalty
  • Navigating challenges by being steady yet adaptable. Maintaining composure and managing conflict and not taking customer frustration personally.
  • Working collaboratively with others, supporting your colleagues, and helping them be successful with new processes and technologies.

Job Requirements:

  • Legally authorized to work in the United States without sponsorship
  • Must be able to meet the Company attendance standards and uniform and appearance standards
  • Comfortable working with computers, mobile devices, and new technologies
  • Physical ability to stand and walk for an eight-hour shift, as well lift and handle baggage
  • Minimum of 18 years old
  • Must be able to obtain a SIDA badge and meet airport requirement for badging

Qualification & Experience:

  • High school diploma, GED or equivalent

Job Details:

Company: United Airlines

Vacancy Type: Full Time

Job Location: San Diego, CA, US

Application Deadline: N/A

Apply Here

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