Southwest Airlines Careers – Manager, Analytics

Website Southwest Airlines

Job Description:

The Analytics Development Manager is responsible for leading the day to day operation of the 18-month learning and development journey of the training program and growing the next generation of Top Talent for Research and Design Teams across Southwest Airlines.

Job Responsibilities:

  • Manage the day to day work assignments and learning opportunities for each individual
  • Provide Coaching and Mentoring to an annual training class of Associate Analyst Employees ensuring that all Team members experience a healthy and spirited culture where they receive the training, experience and nurturing needed to pursue successful careers at Southwest Airlines
  • Design metrics and practical work projects to demonstrate proficiency in skills taught, mastery of concepts taught, and ability to learn and recall standard schedule and airline information
  • Work closely with Managers and Sr. Managers across NP & Operational Teams to schedule subject matter experts to training effort
  • Work closely with Leader to design a non-traditional innovative learning curriculum for training class (approximately 18 months) that provides speed to proficiency in hard skills, soft skills and business knowledge incorporating classroom and hands-on learning required for sound business analytics
  • May perform other job duties as directed by Leaders
  • CI mindset and Growth Mindset required; seek opportunities to innovate, improve curriculum and learning processes, and implement efficiencies seeking to stay current on successful adult learning techniques and learning framework
  • Develop a scorecard type structure to report out Team progress and individual progress to both Leaders and Individuals; provide coaching and mentoring for the group and individually giving timely and specific feedback for areas that need improvement
  • Work closely with Managers and Sr. Managers across NP & Operational Teams to define and acquire Analyst work
  • Must meet confidentiality expectations regarding confidential, proprietary and sensitive Company information

Job Requirements:

  • Able to identify relevant items for communication both internally and externally without being coached by Leader
  • Must be detail oriented and have the ability to recall key information such as schedule statistics and decision details
  • Demonstrates ability to interpret data, draw implications and modify approach, most importantly, as it relates to training needs
  • Ability to make decision in an ambiguous environment with the courage to make decisions with limited information
  • Strong written and verbal communication skills required providing concise communications
  • Ability to influence decision making and consensus with or without title and authority
  • Identifies project/analysis opportunities perfect for the program and is able to prioritize in context of other work
  • Must possess strong organizational skills and execute with a high level of attention to detail
  • Ability to teach going beyond simple numerical checks to insure quality control and accuracy even in complex situations with tight deadlines

Qualification & Experience:

  • Required: 4+ years of experience successfully leading people or project
  • Required: 4+ years of experience in Network Planning, Commercial Planning or other Operational Planning Department required
  • Required: High School Diploma or GED
  • Preferred: Bachelor’s Degree – Finance, Economics, math, Analytics, Business or Engineering
  • Preferred: Project Management Professional Certification
  • Preferred: Lean Six Sigma Yellow Belt Certification

Job Details:

Company: Southwest Airlines

Vacancy Type: Full Time

Job Location: Fort Worth, TX, US

Application Deadline: N/A

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