Wednesday , February 1 2023

Sanlam Job Vacancy – Sr Applications Specialist

Website Sanlam

Job Responsibilities:

  • Liaise with vendors to ensure problem resolution on various applications
  • As Senior Application Support Specialist, you will be responsible for providing 1st & 2nd line production support on software applications and systems (like Portia, Xplan, Papertrial, Hermes and others)
  • Work with project teams to investigate complex issues, identify and implement solutions
  • Conduct system monitoring
  • Communicate with end users and other support teams to notify of system incidents and resolution thereof
  • Communicate with end users and other support teams to notify of system incidents and resolution thereof
  • Work in partnership with other departments ensuring correct exchange of knowledge and successful transition of developments into production
  • Testing of new applications or upgrades
  • Facilitate system audit processes
  • Maintain appropriate levels of technical and procedural documentation
  • Adhere to appropriate departmental procedures and practices (such as auditing requirements, control procedures and incident management procedures)
  • Investigate, analyze, resolve and advise on support issues in a business application support environment.

Job Requirements:

  • Relationship management and networking with stakeholders and service providers
  • Learning agility and curiosity
  • Strong communicator and team player
  • Critical and analytical capability
  • Organised with a strong client focus
  • Strong numerical orientation
  • Excellent listening, communication and interpersonal skills
  • Passionate ownership for results
  • Excellent communication skills [English/Afrikaans] both written and verbal
  • Accurate and detail-oriented
  • Ability to perform well under pressure and show maturity, confidence and resilience
  • Pro-active approach to work, clients, problem solving and innovation
  • SQL scripting skills

Qualification & Experience:

  • Experience with Microsoft Windows and SQL server knowledge with practical experience
  • Experience of Windows platforms & basic networking & web technology
  • Tertiary qualification (in Commerce, Business, IT or Computer Science).
  • Financial Service / Stockbroking experience essential
  • Experience as an Application Support Analyst vital
  • Experience of Windows platforms & basic networking & web technology
  • Experience with Microsoft Windows and SQL server knowledge with practical experience

Job Details:

Company: Sanlam

Vacancy Type: Full Time

Job Location: Cape Town, Western Cape, South Africa

Application Deadline: N/A

Apply Here

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