Ontario Government Jobs Court Clerk – CASEWORKER

Website Ministry of Children, Community and Social Services

Job Description:

Are you highly motivated and client-centered? Consider this opportunity to respond to inquiries and provide program information to a diverse clientele, the public, advocacy groups and agencies.

Job Responsibilities:

  • make adjustments to entitlements and resolve conflict situations
  • explain legislation and ministry initiatives
  • provide customer service and consultation to clients
  • prepare a range of communication materials
  • collect and evaluate information to determine eligibility for ODSP Income and Employment Supports
  • plan and deliver information sessions to clients and stakeholders, on community-based employment supports

Job Requirements:

  • you have knowledge of community services, resources, policies, programs and issues/barriers affecting clients with disabilities
  • you have interviewing skills to conduct interviews with clients by phone or in person
  • you have demonstrated analytical skills to collect, document and evaluate information
  • you can provide effective customer service to clients with disabilities
  • you demonstrate sensitivity towards diversity/inclusion of applicants/clients and co-workers
  • you are able to interpret and apply legislation in order to review/determine program eligibility and identify infractions
  • you are able to work in a team environment
  • you demonstrate planning and organizational skills to set priorities, work within time constraints and meet deadlines
  • you have knowledge of labour market trends
  • you have effective listening skills to determine client needs and make appropriate referrals
  • you have the ability to liaise with community agencies, provide information to clients, and resolve conflict situations
  • you have effective communication and consulting skills to write clear, concise reports and conduct information sessions

Job Details:

Company: Ministry of Children, Community and Social Services

Vacancy Type: Temporary

Job Location: Guelph, Ontario, Canada

Application Deadline: N/A

Apply Here