Moj Internal Jobs – Usher

Job Description:

The Court Usher acts as an essential first point of contact for all the court users involved in hearings. There will be regular contact with the judiciary, assisting the administrative staff with the smooth flow of court work. You will meet members of the public and their legal representatives; prepare court /hearing rooms, and complete documentation, as well as ensuring the court runs smoothly and efficiently. You will also carry out some general clerical work as required to support the work of HMCTS. You will be comfortable in dealing sensitively and professionally with people from all walks of life; many of whom may be vulnerable and under stress. Advice and support is readily available and there is little discretion to depart from standard procedures, which may well require you to take a firm stance when those procedures are not understood or welcomed by a court user. Ushers work within a team with regular management support and are responsible for their own time.

Job Responsibilities:

• Sort and deliver lists of hearings for internal & external notice boards
• Using electronic diaries
• Calling people into court / hearing rooms in priority order, discussing with Court Clerks and Legal Advisers and liaising with the Witness Service as necessary
• Office and court equipment e.g. computers, fax machines, scanners, photocopiers, switchboards, franking machines, messaging equipment, tape, and video recorders etc.
• Ensuring Court rooms are supplied against requirements for relevant forms and stationary
• Providing support to colleagues & judiciary outside of court / hearing times
• Operating recording equipment and maintaining records of recordings of hearings
• Resulting, checking accuracy and completeness against guidelines or a proforma, straightforward money handling e.g. issuing jury payments, spending petty cash under instruction.
• Straightforward drafting such as acknowledgements and receipting, confirmations, court orders, warrants etc.
• Collecting and delivering post from appropriate offices
• Opening, sorting, distributing and dispatching post as required
• Answering face to face enquiries
• Collecting and delivering stationary around the offices
• Answering standard enquiries and passing messages to others.
• Completing standard forms, etc where the information is clearly defined.
• Filling out forms
• Preparing rooms for hearings, tribunals, trials, meetings and clearing the court / hearing room down at the end of the day etc.
• Keeping parties informed of changes eg, of courtrooms and hearing times
• General clerical work, including use of computers and Switchboard
• Including members of the public, judiciary, juries, solicitors and barristers, the police, representatives of external Agencies etc.
• Providing information related to proceedings, escorting court users into and from the building, swearing oaths etc.
• Collecting and delivering files and bundles to the judiciary and clerks ensuring they have the necessary papers

Job Requirements:

• Ability to use a computer at the level required for the work.

Qualification & Experience:

• 2 GCSE’s at Grade C or above, or equivalent qualifications OR have experience of working with the public in a busy public service environment.

Job Details:

Company: Ministry of Justice

Vacancy Type: Full Time

Job Location: Colchester, England, UK

Application Deadline: N/A

Apply Here

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