Jobs at Standard Bank – Manager, Relationship

Job Description:

To grow and retain a portfolio of high value Business Segment relationships by performing a proactive, mobile, value adding financial partnership role within the approved CVP. Adding value to client’s ecosystem through both financial and non- financial (e.g., platform business) solutions

Job Responsibilities:

• Drive effective query management and client feedback.
• Utilise the Banks system and tools to ensure accurate and updated client information and effectively manage the relationship (e.g., E3, ProAct, Smart2, Customer 1st etc.)
• Authorises value transactions within limits and be able to take the initiative within limits of authority.
• Proactively engage clients in line with the segment value proposition and contact management strategy.
• Monitor daily referrals to ensure that client facilities are managed within the set risk parameters.
• Adopt the Ecosystem methodology and client value chain analysis to understand client needs and provide solutions to meet those needs.
• Manage portfolio based on a close knowledge and understanding of client activities and account conduct.
• Develop a deep understanding of client’s business through regular interaction with clients at their place of business as per segment value proposition guidelines

Qualification & Experience:

• Relevant FAIS qualification
• First Degree Business Commerce
• 5-7 years Experience in client facing role including sales, credit and relationship management

Job Details:

Company: Standard Bank

Vacancy Type: Full Time

Job Location: Queenstown, Eastern Cape, South Africa

Application Deadline: N/A

Apply Here

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