Jet Blue Employment – JET Intern Commercial & Airline Planning

Website JetBlue

Job Description:

The JetBlue Emerging Talent (JET) internship program provides skill & professional development through participation in the developing real-world business solutions that support the delivery of strategic business initiatives. Throughout the program, interns participate in a robust programming including professional development activities, cross-functional projects, senior leader exposure, networking, and community service. The JET Program provides interns the opportunity to immerse themselves into the aviation industry while developing specific career interest or areas of study. The Intern will be responsible for supporting a number of Airline Partnerships customer experience initiatives across the organization, including self-service kiosks, website enhancements, customer communication, and improving the transfer processes and tools at our focus cities.

Job Responsibilities:

  • Support day-to-day Airline Partnerships tasks, including fostering positive relationships with our partners, collaborating with different teams across Commercial, Planning, Customer Support, Customer Experience and Airports to improve the connecting experience for partner customer, and running ad-hoc analyses as needed.
  • Perform review of online capabilities from other airlines and lead rebuild of Airline Partnerships page on
  • Review self-service technology portals and identify gaps that could be improved along the travel ribbon
  • Conduct audits and request partner support to ensure partner communication channels are up to date and valid for customer support when called upon.
  • Other duties as assigned

Job Requirements:

Qualification & Experience:

  • Results-oriented, forward-thinking, confident undergraduates and graduates
  • Basic Microsoft Word, Excel, and PowerPoint skills
  • Able to provide official transcript
  • Legally eligible to work in the country in which the position is located
  • Pass a ten (10) year background check and pre-employment drug test

Job Details:

Company: JetBlue

Vacancy Type: Full Time

Job Functions: 

Job Location: Long Island City, NY, US

Application Deadline: N/A

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