
Website H-E-B
Job Description:
As a Customer Service Representative, you will be responsible for selecting eCommerce online orders and packaging them in accordance with Standard Operating Procedures (SOPs). You will ensure all Perishable and Non-Perishable eCommerce merchandise areas clean and free of debris.
Job Responsibilities:
- Packages, transports, and loads groceries and merchandise from the store to the Customer-s vehicle
- Assists in selecting, sorting, unloading merchandise from baskets or totes into refrigeration, frozen, or dry storage holding areas, and returning products to their proper location
- Provides excellent customer service by answering product-related questions, locating products, and helping Customers as needed
- Minimizes shrink through careful handling of product
- Achieves productivity standards
- Complies with all federal, state, and company regulations and standards for product freshness, food safety, and sanitation
- Uses a digital tool to select items necessary to complete order from store, to pack and put away customer orders in staging area, and to retrieve orders for customers
- Gathers baskets and picks up trash inside and outside eStore as needed
- Maintains and stocks bag areas
- Organizes, cleans, and prepares prep areas, wareroom, and sales floor for incoming trucks
- Loads, unloads, and moves heavy, bulky products to support eCommerce order selection
- Maintains standards for safety and sanitation
Job Requirements:
Qualification & Experience:
- Must be 18 years of age
- High school diploma (or equivalent)
- Excellent customer service skills
- Basic communication skills
- Ability to prioritize and handle cross-functional tasks
- Ability to work a flexible schedule
- Ability to use material-handling equipment and maintain license (required)
Job Details:
Company: H-E-B
Vacancy Type: Full Time
Job Functions:
Job Location: San Antonio, TX, US
Application Deadline: N/A
jobs-trivia.online