HEB Careers – Cust Serv Rep-In Store Shopper

Website H-E-B

Job Description:

H-E-B needs energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first.As a Customer Service Representative, you will be responsible for selecting eCommerce online orders and packaging them in accordance with Standard Operating Procedures (SOPs). You will ensure all Perishable and Non-Perishable eCommerce merchandise areas clean and free of debris.Once you’re eligible, you’ll become an Owner in the company, so we’re looking for commitment, hard work, and focus on quality and Customer service.
‘Partner-owned’ means our most important resources, People,drive the innovation, growth, and success that makes H-E-B The Greatest Retailing Company.

Job Responsibilities:

  • Packages, transports, and loads groceries and merchandise from the store to the Customer’s vehicle
  • Assists in selecting, sorting, unloading merchandise from baskets or totes into refrigeration, frozen, or dry storage holding areas, and returning products to their proper location
  • Complies with all federal, state, and company regulations and standards for product freshness, food safety, and sanitation
  • Uses a digital tool to select items necessary to complete order from store, to pack and put away customer orders in staging area, and to retrieve orders for customers
  • Provides excellent customer service by answering product-related questions, locating products, and helping Customers as needed
  • Minimizes shrink through careful handling of product
  • Achieves productivity standards

Job Requirements:

  • Excellent customer service skills
  • Organizes, cleans, and prepares prep areas, wareroom, and sales floor for incoming trucks
  • Loads, unloads, and moves heavy, bulky products to support eCommerce order selection
  • Maintains standards for safety and sanitation
  • Ability to use material-handling equipment and maintain license
  • Basic communication skills
  • Ability to prioritize and handle cross-functional tasks
  • Ability to work a flexible schedule
  • Gathers baskets and picks up trash inside and outside eStore as needed
  • Maintains and stocks bag areas

Job Details:

Company: H-E-B

Vacancy Type:  Full Time

Job Location: The Woodlands, TX, US

Application Deadline: N/A

Apply Here