GPG Cleaning Jobs – Client Liaison Officer

Job Responsibilities:

• Implement customer care programs, i.e. PEC, DPOS, monitoring of patients waiting time, Compile and analyze Monthly & Quarterly reports of the programs and submit reports on due time.
• Conduct Regulated Norms and Standards and Ideal Hospital self-assessments.
• Facilitate training of employees on Quality Assurance matters.
• Perform any other duties delegated by the supervisor.
• Communicate with all stakeholders (external and internal customers) about quality assurance programs.
• Manage staff development and performance (PMDS).
• Manage material and human resources appropriately.
• Facilitate the development of QIPs and implementation thereof.
• Assist with the management of complaints and patient safety incidents.

Job Requirements:

• Ability to work under pressure and long hours.
• Planning, Organizing and Presentation skills. Interpersonal relations and flexibility.
• Knowledge of working procedures in terms of the working environment.
• Knowledge and understanding of relevant legislative framework.
• Good verbal and written communication skills. Must be able to work as a team.

Qualification & Experience:

• A minimum of Grade 12 or equivalent with 3-5 years relevant experience.
• Computer literacy in MS Office Package (MS Word, MS Excel, and MS PowerPoint).

Job Details:

Company: Gauteng Provincial Government

Vacancy Type: Full Time

Job Location: Ga-Rankuwa, South Africa

Application Deadline: N/A

Apply Here

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