GPG Cleaning Jobs – Client Liaison Officer

Website Gauteng Provincial Government

Job Responsibilities:

  • Implement customer care programs, i.e. PEC, DPOS, monitoring of patients waiting time, Compile and analyze Monthly & Quarterly reports of the programs and submit reports on due time.
  • Conduct Regulated Norms and Standards and Ideal Hospital self-assessments.
  • Facilitate training of employees on Quality Assurance matters.
  • Perform any other duties delegated by the supervisor.
  • Communicate with all stakeholders (external and internal customers) about quality assurance programs.
  • Manage staff development and performance (PMDS).
  • Manage material and human resources appropriately.
  • Facilitate the development of QIPs and implementation thereof.
  • Assist with the management of complaints and patient safety incidents.

Job Requirements:

  • Ability to work under pressure and long hours.
  • Planning, Organizing and Presentation skills. Interpersonal relations and flexibility.
  • Knowledge of working procedures in terms of the working environment.
  • Knowledge and understanding of relevant legislative framework.
  • Good verbal and written communication skills. Must be able to work as a team.

Qualification & Experience:

  • A minimum of Grade 12 or equivalent with 3-5 years relevant experience.
  • Computer literacy in MS Office Package (MS Word, MS Excel, and MS PowerPoint).

Job Details:

Company: Gauteng Provincial Government

Vacancy Type: Full Time

Job Location: Ga-Rankuwa, South Africa

Application Deadline: N/A

Apply Here