Government of Ontario Jobs Remote – TRAFFIC SYSTEM OPERATOR

Website Ministry of Transportation

Job Description:

To manage traffic on provincial roads within Central Region and improve safety and efficiency of traffic flow by operating COMPASS, and incident management programs on a rotating shift basis.

Job Responsibilities:

  • Performs basic equipment checks and trouble shooting to ensure operational readiness: maintains familiarization with equipment operation, catchments areas, geography/resources and policy, procedures and practises.
  • Monitors and records incidents according to developed guidelines and policies to provide video traffic data for subsequent analysis purposes.
  • Analyze, interpret and summarizes traffic data.
  • Prepares and reviews a variety of logs and reports and analyses traffic information that would have impacts on the ATMS and makes decisions on signing strategies for incidents.
  • Under the general direction of the team leader, the incumbent is responsible for communications, information and dispatch services related to wide ranging and diverse situations that may be of an emergency nature. The volume and nature of calls can vary in accordance with rapidly changing demands and workload fluctuations beyond the operators control.
  • Assists in training of new operators and educates the public regarding traffic management, traffic and highway safety by conducting courteous, informative demonstrations and tours.
  • Monitors freeway and maintains awareness of all events that could impact traffic making use of Advanced Traffic Management concepts and the COMPASS where appropriate.
  • Responds promptly and manages incidents reported through Advanced Traffic Management System (ATMS), field staff such as Area Maintenance Contractors/ Managed Outsource, ministry staff through the Fleetnet radio system, O.P.P and emergency services.
  • Proposes recommendations for operational improvements and response plan modifications.
  • Dispatches various contractors that are employed by or for the ministry as required for incidents in Central
  • Region for both freeway and highway areas of concern.
  • Other duties as assigned.
  • Contacts other related response teams and agencies as required for spills or other emergencies situations.
  • Performs call taking duties and answering and assessing request for information and using pre-approved protocols to establish and interactive response.
  • Informs team leader and or manager when incidents escalate to a higher level of authority
  • Maintains and monitors communications with dispatched vehicles, personnel, field offices and external agencies.

Job Requirements:

  • You are able to analyze and problem solve to anticipate problems based on the nature of the incident
  • You can analyze and report on traffic incidents
  • You are able to assess and implement appropriate services for traffic management
  • You can communicate in a clear and concise manner
  • You are able to prioritize and exercise tact and judgment in stressful situations
  • You are proficient with computers and with software such as word processing, spreadsheets, database applications and browser based user interface
  • You are able to build and maintain effective working relationships
  • You are able to identify relevant facts in logical order
  • You have knowledge of freeway and highway maintenance and construction practices and procedures

Qualification & Experience:

  • You have experience with emergency dispatch/radio systems
  • You have knowledge of and experience in Advanced Traffic Management Systems
  • You have experience with incident and emergency response

Job Details:

Company: Ministry of Transportation

Vacancy Type: Temporary

Job Location: Sudbury, Ontario, Canada

Application Deadline: N/A

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