Fidelity Vacancies in Limpopo – Community Manager

Website Fidelity

Job Description:

The Community Operations Manager (COM) is required to assist the Branch Manager with growth and the local strategy. The COM will be responsible for all operational and managerial functions

Job Responsibilities:

  • Check and control PSIRA registration/competencies/training monthly.
  • Managing performance goal targets, in line with operational requirement and company strategy.
  • Work with training resources to ensure that specific proactive training is conducted with all reaction and
  • Managing daily, weekly and monthly compliance and required operational duties.
  • Conduct performance appraisals and manage HR manage system.
  • Manage and control all purchases.
  • Arranging and attending of all joint SAPS operations, visibility drives, roadblocks etc
  • Attend all serious crime incidents personally, and assist the client with any/all security needs.
  • Attend all SAPS, crime and CPF meetings with the Branch Management team as far as possible.
  • Control budget and manage overtime and expenses.
  • Manage all new employees as required in the recruitment process.
  • Co-ordinate admin staff to produce statistics on a daily, weekly and quarterly basis.
  • Ensure that area response activities are carried out in such a manner to provide excellent customer service (attrition).
  • Manage and keep track of all disciplinary hearings.
  • Develop a working relationship with all key persons within the SAPS environment (sector members, sector commanders, CPF, station commander).
  • Control Fleet requirements, managing fuel, violations, vehicle repairs and services.
  • Monitoring/Coaching/Assisting of staff to continually better themselves (motivate staff)
  • Work with Branch Management team to investigate and consider area innovations (technology and processes) approaches to pro-active security.
  • Develop a measuring criteria and reports to show improvement in crime reduction and client growth related to the pro-active strategy.
  • Manage and control FAMS firearms requirements.
  • Compile reports, preliminary reports for incidents and accidents for management.
  • Dealing with IR related manners and disciplinary enquiries.
  • Regularly meet with Residential Guarding site steerco’s.
  • Manage and improve all processes and resources to ensure compliance with the corporate Zero Harm philosophy.
  • Take direct and full responsibility for the area. To be on call 24hours.
  • Effectively manage incidents, including motor vehicle accidents to improve the Health and Safety of employees.
  • Develop a crime reduction strategy in area of responsibility. Identify crime trends. Plan and execute special operations (FADT and/or joint operations) to combat the crime trend identified

Job Requirements:

  • Managing and Measuring Work.
  • Work under pressure and adhere to deadlines.
  • Building Effective Teams.
  • Time Management.
  • People Focused.
  • Computer Literate (MS Office, advanced Excel, PowerPoint).
  • Customer Focus.
  • Firearm competency (business purposes).
  • Valid driver’s licence with own reliable vehicle.

Qualification & Experience:

  • 3 years’ minimum experience, at Mid-Management level.
  • Senior Certificate or equivalent.
  • Post matric qualification in General Management advantageous.
  • Grade A Security Certificate.
  • Experience in the Security Industry.

Job Details:

Company: Fidelity Services Group

Vacancy Type: Full Time

Job Location: Cape Town, Western Cape, South Africa

Application Deadline: N/A

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