Saturday , February 4 2023

Fidelity Jobs in Rustenburg – Community Manager

Website Fidelity

Job Description:

The Community Operations Manager is to assist the Branch Manager with growth (OI, customers, attrition etc.) and the deployment of the local community strategy within the branch. The incumbent will be responsible for all operational managerial functions within the branch

Job Responsibilities:

  • Managing daily, weekly, and monthly compliance and required operational duties:
  • Attend all serious crime incidents personally, and assist the client with any/all security needs.
  • Understanding of the competitive landscape as it relates to the pro-active model.
  • Arranging and attending of all joint SAPS operations, visibility drives, roadblocks etc.
  • Maintenance and managing of LSS sites.
  • Quarterly area security risk assessment to be conducted based on the modus operandi identified from all incidents (identify vulnerable areas within the areas and propose solutions / suggestions to the Branch
  • Manager for further discussion with the community.
  • Compile reports, Preliminary reports for incidents and accidents, for management.
  • Effectively manage incidents, including motor vehicle accidents to improve the Health and Safety of employees.
  • Manage all new employees as required in the recruitment process.
  • Managing performance goal targets, in line with Operational requirement and company strategy.
  • Develop a working relationship with all key persons within the SAPS environment (sector members, sector commanders, CPF, station commander).
  • Ensure all operations are recorded (report and photos) and sent to Branch Manager and marketing to arrange for distribution to all clients.
  • Take direct and full responsibility for the Area. To be on call 24hours.
  • Check and control PSIRA registration/Competencies/training monthly.
  • Manage Payroll requirements daily and monthly (Time books, leave, OT and absenteeism).
  • Manage and keep track of all disciplinary hearings.
  • Monitoring of BPSI clocking’s and driving discipline of not having unmanaged clocking’s -103s.
  • Dealing with IR related matters and disciplinary enquiries..
  • Control Fleet requirements, managing fuel, violations, vehicle repairs and services.
  • Work with training resources to ensure that specific proactive training is conducted with all reaction and LSS officers within the area (ensure training is aligned to the pro-active approach).
  • Running “special projects”.
  • Assist in ensuring that all media channels (WhatsApp groups) are set up (via CMC). Ensure the process of acknowledging messages, dispatching and feedback is adhered to.
  • Monitoring/Coaching/Assisting of staff to continually improve them-selves (motivate staff).
  • Manage and control FAMS firearms requirements.

Job Requirements:

  • Integrity and trust
  • Extensive knowledge of Operations, Sales, Technical and Administration.
  • Valid driver’s license.
  • Time Management
  • Computer Literate (MS Office, advanced Excel, PowerPoint)
  • Managing through systems
  • Command Skills
  • Firearm competency (Business purposes)

Qualification & Experience:

  • 3 years’ minimum experience, at Mid-Management level.
  • Grade B Security Certificate – (existing or to be obtained on appointment)
  • Senior Certificate or equivalent
  • Grade B PSIRA Certificate
  • Post matric qualification in General Management advantageous

Job Details:

Company: Fidelity Services Group

Vacancy Type: Full Time

Job Location: Kempton Park, Gauteng, South Africa

Application Deadline: N/A

Apply Here