Fidelity Jobs in Port Elizabeth – Regional Trainer

Job Responsibilities:

• Laid-down risk control and security procedures always adhered to.
• Able to take the initiative within limits of authority.
• Cash Centre queries and requirements
• Mitigating Risk and Avoidable Losses by checking for accuracy and compliance to the SOP’s when branch visits are conducted.
• Information on all and any updates on processing platforms to be formalised and communicated to all branches.
• Undertake basic trend analysis of cash usage.
• Full report to be submitted to Regional Manager after each branch visit has been concluded, including the POE for staff trained / refresher training done.
• Ensure the adherence to all standard operating guidelines within Cash Centres.
• Refresher training with all Supervisors monthly
• Training Registers per staff member to be in place for audit purposes.
• Accurate record keeping within the Centre.
• Planning is generally on a daily to weekly basis within regular activity cycles.
• Maintain head office liaison with regards to daily reporting
• Ensure that laid-down procedures regarding the handling and movement of cash are adhered to.
• Reconciliation and balancing
• Refresher training with all tellers monthly
• Subordinate effectiveness, motivation and teamwork
• Refresher training with each branch Cash Centre Managers
• Audit Requirements and implementation of all necessary files and documents – ongoing project.

Job Requirements:

• Proficient verbal and written communication skills
• Enquiring mind with business curiosity
• Clear criminal record.
• Knowledge of the cash Centre operations
• Transport Required
• Knowledge of all processing and capturing platforms within Cash Centres
• Logical approach to problem solving
• Knowledge of the operating and daily preventative maintenance of Cash Centre Equipment i.e., Julongs / GPT’s etc.
• Problem solving and analytical skills

Qualification & Experience:

• Matric Certificate or equivalent.
• Up to 2 years’ experience in a similar role or Cash Centre experience.

Job Details:

Company: Fidelity Services Group

Vacancy Type: Full Time

Job Location: Bloemfontein, Free State, South Africa

Application Deadline: N/A

Apply Here

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