Fidelity Jobs in Port Elizabeth – Regional Trainer

Website Fidelity

Job Responsibilities:

  • Laid-down risk control and security procedures always adhered to.
  • Able to take the initiative within limits of authority.
  • Cash Centre queries and requirements
  • Mitigating Risk and Avoidable Losses by checking for accuracy and compliance to the SOP’s when branch visits are conducted.
  • Information on all and any updates on processing platforms to be formalised and communicated to all branches.
  • Undertake basic trend analysis of cash usage.
  • Full report to be submitted to Regional Manager after each branch visit has been concluded, including the POE for staff trained / refresher training done.
  • Ensure the adherence to all standard operating guidelines within Cash Centres.
  • Refresher training with all Supervisors monthly
  • Training Registers per staff member to be in place for audit purposes.
  • Accurate record keeping within the Centre.
  • Planning is generally on a daily to weekly basis within regular activity cycles.
  • Maintain head office liaison with regards to daily reporting
  • Ensure that laid-down procedures regarding the handling and movement of cash are adhered to.
  • Reconciliation and balancing
  • Refresher training with all tellers monthly
  • Subordinate effectiveness, motivation and teamwork
  • Refresher training with each branch Cash Centre Managers
  • Audit Requirements and implementation of all necessary files and documents – ongoing project.

Job Requirements:

  • Proficient verbal and written communication skills
  • Enquiring mind with business curiosity
  • Clear criminal record.
  • Knowledge of the cash Centre operations
  • Transport Required
  • Knowledge of all processing and capturing platforms within Cash Centres
  • Logical approach to problem solving
  • Knowledge of the operating and daily preventative maintenance of Cash Centre Equipment i.e., Julongs / GPT’s etc.
  • Problem solving and analytical skills

Qualification & Experience:

  • Matric Certificate or equivalent.
  • Up to 2 years’ experience in a similar role or Cash Centre experience.

Job Details:

Company: Fidelity Services Group

Vacancy Type: Full Time

Job Location: Bloemfontein, Free State, South Africa

Application Deadline: N/A

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