Saturday , February 4 2023

Fidelity Jobs Cape Town – Jr Branch Manager

Website Fidelity

Job Description:

To ensure overall management of sales, marketing, operations, technical and administrative functions within the branch. To maintain high operational standards, growing the branch, meet deadline, achieve budget and endeavour to reduce crime levels.

Job Responsibilities:

  • Maintain business functions to increase productivity, quality and customer service whilst reducing costs by utilising modern process techniques.
  • Generate proposals for bulk business/LSS sites
  • Manage all elements of attrition
  • Drive effective/pro-active communications
  • Ensure that service levels throughout the branch is sustained
  • Exploit new market and product opportunities via various external routes.
  • Analyse branch attrition and plan mitigating actions to remedy it
  • Drive a culture of “content-creation” to remain relevant in the social media space
  • Identify Training and development needs among staff and coach accordingly.
  • Manage the profitability of LSS schemes
  • To communicate with passion the vision and strategy of the branch and its performance.
  • To make timely, considered decisions for the long-term success and development of the branch.
  • Manage sales channels to ensure exposure to bad debt and financial difficulty remains at an minimum
  • Manage branch P&L to ensure profitability is sustained and growth is achieved
  • Ensure compliance with Company policies, SA laws, codes of practices and corporate guidelines
  • Drive all marketing activations within the branch
  • Ensure that OTT strategies are implemented and relevant
  • Ensure close liaison with branch sales team.
  • Drive reconnections within the branch
  • Together with operational managers identify LSS and bulk sale opportunities
  • To consistently provide strong leadership of the branch and its employees.
  • Manage the branch fleet to ensure that no disruptions occur due to vehicles off the road
  • Manage operational area managers to ensure operational excellence throughout the branch
  • Drive customer perception within the branch and address issues highlighted in customer perception survey’s

Job Requirements:

  • Valid driver’s license with own reliable vehicle.
  • Command Skills
  • Time Management
  • Computer Literate (MS Office, advanced Excel, PowerPoint)
  • Business Acumen
  • Financial knowledge of budgets forecasting and P & L.
  • Managing through systems
  • Knowledge of operations, sales, technical and administrative

Qualification & Experience:

  • Post matric qualification in general management advantageous.
  • Grade B Security Certificate.
  • 3 years minimum experience, at mid-management level.
  • Sales, Marketing or Management diploma advantageous.
  • Experience in managing people
  • Experience in the security industry

Job Details:

Company: Fidelity Services Group

Vacancy Type: Full Time

Job Location: Newcastle, KwaZulu-Natal, South Africa

Application Deadline: N/A

Apply Here

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