Tuesday , February 7 2023

Dnata Careers UAE – Engagement Coordinator

Website dnata

Job Description:

Support dnata Commercial & Business Development department by engaging B2B customers and internal/external stakeholders through comprehensive communication campaigns under the direction of the Manager Commercial and with the support of Group Corporate Communication, Marketing & Brand.

Job Responsibilities:

  • Support the department with responses to tenders as and when required.
  • Manage customers engagement and invitation to corporate events, support on site as required.
  • Update and maintain Salesforce CRM with all relevant information pertaining to campaign management.
  • Support internally the NPS/Customer survey communication to drive high responses and customer?s advocacy.
  • Apply standards and requirements as per the brand guidelines.
  • Manage outbound communication by sourcing contents in cooperation with internal and external stakeholders.
  • Develop any required marketing support as per the department strategy and in cooperation with
  • Personalise customer engagement through campaigns management.
  • Track expenditure associated with activities, ensuring costs are within budget and escalating any variances as appropriate.
  • Design, plan and implement communication campaigns mapped to the different customer segments and stakeholders.
  • Draft and deliver critical business communication through different channels in line with Corporate Communication strategy.
  • Corporate Communication department to continuously promote our product offering demonstrating dnata as a leader in the industry.

Job Requirements:

  • Excellent verbal and written communication abilities
  • Customer-oriented approach
  • Digital campaign management for B2B
  • Strong organisational and multi tasking skills
  • Proficient in MS Office and CRM/project management software
  • Proficiency in English, written and oral

Qualification & Experience:

  • Experience Airport Operations.
  • Experience in a communication/marketing role, ideally in a global organisation
  • Degree or Honours (12+3 or equivalent)

Job Details:

Company: dnata

Vacancy Type: Full Time

Job Location: Dubai, United Arab Emirates

Application Deadline: N/A

Apply Here