
Website Amazon Canada
Job Description:
Our Worldwide Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly employees and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key part in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.
Job Responsibilities:
- Manage safety, quality, productivity, and customer delivery promises
- Collaborate with all support teams including Safety, Ops Integration, Loss Prevention and Human Resources to develop plans to meet business objectives
- Support, mentor, and motivate your team
Job Requirements:
- Excellent customer service, communication, and interpersonal skills
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Lift up to 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, as well as continuously climb and descend stairs
- Work in an environment where the noise level varies and is subject to variable temperatures and weather (delivery stations include outside loading departments, and grocery locations include refrigerated environments)
Qualification & Experience:
- 2+ years of direct management experience for employees and their performance
- A Bachelor’s Degree or 2+ years Amazon (blue badge/FTE) experience
- Experience managing a team of 20+ employees
- Experience with process improvements (Lean Six Sigma and/or Kaizen)
Job Details:
Company: Amazon Canada
Vacancy Type: Full Time
Job Location: Oakville, Ontario, Canada
Application Deadline: N/A
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